attendee satisfaction

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What to Ask on an Attendee Event Satisfaction Survey

Feedback is one of the best ways to measure the success of your event as well as identify areas that may need improvement. An attendee event satisfaction survey should be viewed as an assessment tool and not a form of criticism. By the same token, the goal of a survey should never be to garner [...]

By |December 6th, 2016|Customer Service|

Instant Insight into Attendee Experience

Event day is here. You’ve planned this event for months, making sure every detail is perfect. How can you know whether your efforts paid off without waiting until after the event? While feedback collected after an event is incredibly telling, there are also important insights event managers can gather during events. This allows them to [...]

By |July 28th, 2016|Customer Service|