customer service tips

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Best Customer Service Tools for Small Business

The right business tools can make or break your customer service.  No matter the size of your company, having the right customer service tools can mean the difference between poor customer relations and top-rated customer satisfaction. Best Small Business Customer Service Tools In addition to building customer relationships, help desk tools can save companies time and [...]

By |June 1st, 2016|Customer Service, Uncategorized|

Providing Customer Service Using Facebook

Customer service using Facebook has become more commonplace than in years past. Facebook has the potential to help you reach a huge market of potential customers. Facebook has approximately 1.038 billion active users on a daily basis. Of course, not all of those users are going to be your target demographic, but with that many [...]

By |April 18th, 2016|Customer Service|