online customer service

/Tag:online customer service

How to Use Social Media Customer Service as a Hub for Questions and Help

Social media has raised the stakes for companies that go beyond simply connecting with customers or marketing/sales of a brand. Social media customer service is proving to be a customer favorite for communicating with companies when they have concerns and issues. Customer Service Now! Social media customer service is appealing to clients. According to the [...]

By |June 16th, 2016|Customer Service|

Providing Customer Service Using Facebook

Customer service using Facebook has become more commonplace than in years past. Facebook has the potential to help you reach a huge market of potential customers. Facebook has approximately 1.038 billion active users on a daily basis. Of course, not all of those users are going to be your target demographic, but with that many [...]

By |April 18th, 2016|Customer Service|