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Features / Payments & ledger

Your revenue never passes through us.

attendee runs on Stripe direct charges: every card payment is made on your own Stripe account, at the moment of purchase. There is no platform balance, no payout schedule we control, and no week where your money is someone else's working capital.

$0 held by attendee

Direct charges, not a detour.

Most ticketing platforms are a bank you didn't choose: they collect, they hold, they pay out when their schedule says so. Here the charge lands on your Stripe account before the buyer's confirmation email sends. Your payout schedule is whatever you and Stripe agree it is.

It also means your records are first-class: the charge, the customer, and the payout all exist in your Stripe account, portable forever.

$39.01 before Stripe fees

Entry Amount
Buyer pays for one ticket $40.00
attendee fee Flat $0.99
−$0.99
You receive before Stripe fees $39.01

Absorb the attendee fee and receive $39.01, or pass it on and receive $40.00, before Stripe processing. Stripe’s processing fee is not included and can also be passed on to the customer.

One $40 ticket

You decide who pays the fee.

The attendee fee is a flat $0.99 per paid ticket. Absorb it, pass it on to the customer, or mark it up and keep the difference. Checkout shows the customer what they’re paying.

Stripe’s processing fee is separate and can also be passed on to the customer. Free tickets carry no attendee fee.

Your call

Fee modes

A real double-entry ledger.

Every order writes balanced journal lines — charge, revenue, fees, tax — and the books must sum to zero or the system won't let go of the discrepancy. This isn't a report bolted on for the pricing page; it's how the money is recorded internally.

When your accountant asks how a number was reached, the answer is a trail, not a shrug.

Always sums to zero

Journal entry

Refunds and disputes, with receipts.

A refund is one action on the order page: the money returns from your Stripe account, the ledger records the reversal, and the order keeps its full history. Disputes are tracked against the order they belong to, so the evidence and the outcome live next to the sale instead of in an inbox.

Ledger closed

Refund trail

A statement your ops person will actually use.

Per event: gross, fees, refunds, net — as a labeled equation, filterable by sales channel, exportable as CSV. Card processing is billed by Stripe directly to your account and itemized on your Stripe statement, so nothing hides inside a blended number.

Net $46,000.65

Finance statement

Money you don't have to chase.

Direct charges, chosen fees, and a ledger that balances to the cent.

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