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Ref—02.2 / Features / Payments & ledger $0 held by attendee

Your revenue never passes through us.

attendee runs on Stripe direct charges: every card payment is made on your own Stripe account, at the moment of purchase. There is no platform balance, no payout schedule we control, and no week where your money is someone else's working capital.

Direct charges, not a detour.

Most ticketing platforms are a bank you didn't choose: they collect, they hold, they pay out when their schedule says so. Here the charge lands on your Stripe account before the buyer's confirmation email sends. Your payout schedule is whatever you and Stripe agree it is.

It also means your records are first-class: the charge, the customer, and the payout all exist in your Stripe account, portable forever.

Fig. 01 — One $40 ticket You keep $38.00
Entry Amount
Buyer pays for one ticket $40.00
attendee fee $1 + 2.5%
−$2.00
Settles to your Stripe account $38.00

That’s absorb mode. Flip one toggle to pass the fee to the buyer and you keep the full $40.00. Card processing is billed by Stripe to your account either way — we never touch it, and we never touch your money.

You decide who pays the fee.

The attendee fee is $1 + 2.5% per paid ticket — and who pays it is a setting, not a policy. Absorb it to keep your sticker price round, pass it through so the buyer covers it, or mark it up and keep the difference. The checkout shows the buyer exactly what they're paying either way.

Free tickets carry no fee at all.

Fig. 02 — Fee modes Your call

A real double-entry ledger.

Every order writes balanced journal lines — charge, revenue, fees, tax — and the books must sum to zero or the system won't let go of the discrepancy. This isn't a report bolted on for the pricing page; it's how the money is recorded internally.

When your accountant asks how a number was reached, the answer is a trail, not a shrug.

Fig. 03 — Journal entry Δ $0.00

Refunds and disputes, with receipts.

A refund is one action on the order page: the money returns from your Stripe account, the ledger records the reversal, and the order keeps its full history. Disputes are tracked against the order they belong to, so the evidence and the outcome live next to the sale instead of in an inbox.

Fig. 04 — Refund trail Ledger closed

A statement your ops person will actually use.

Per event: gross, fees, refunds, net — as a labeled equation, filterable by sales channel, exportable as CSV. Card processing is billed by Stripe directly to your account and itemized on your Stripe statement, so nothing hides inside a blended number.

Fig. 05 — Finance statement Net $45,025.50

Money you don't have to chase.

Direct charges, chosen fees, and a ledger that balances to the cent.

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